Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Note : make video while unboxing your parcel (no cuts ) for proof,this will help you Incase of any issue
How much time it takes to deliver?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How to contact kolari?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Why do we call kolari as an affordable brand?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality fabrics + good stitching by skillful tailors and our quality speaks a fair value.
